approval email

[sola27]

Is there any way to modify the service catalog's "ask for approval" to include different fields instead of the default ones?

[sola27]

@Dr Atul G- LNG  I am working on the nowGurukul Hands On Challenge week 4. I am trying to add the details such as , E-Voucher Type, E-Voucher Price to the Approval but I am having issues. Not sure if I should create a Email Script and include it in the  email template. If I do so wouldnt this affect the approvals for the other request not related to this?

[sola27]

@Dr Atul G- LNG  I am working on the nowGurukul Hands On Challenge week 4. I am trying to add the details such as , E-Voucher Type, E-Voucher Price to the Approval but I am having issues. Not sure if I should create a Email Script and include it in the  email template. If I do so wouldnt this affect the approvals for the other requests

[RampriyaS]

This is precisely how it operates.

[sola27]

@Dr Atul G- LNG I am working on the nowGurukul week 4 and I am trying to add the details to the approval; however, I am having difficulties. If I create a email script and add it to the email template wouldnt it affect the other requests? Also what table should I reference if the values I need are from the catalog item variables, would it be the sc_req_item?

[Dr Atul G- LNG]

Hi @sola27 

Could you please post this in NowGurukul group/ page so that we can reply there.