approval email

[sola27]

Is there any way to modify the service catalog's "ask for approval" to include different fields instead of the default ones?

[sola27]

@Dr Atul G- LNG I have asked there questions for multiple weeks and never get an answer that is why I am asking on the community instead, but will do. Thanks.

[Dr Atul G- LNG]

Hi @sola27 

I asked respective owners to check mate. 

[Dr Atul G- LNG]

@sivaprasad  @RampriyaS you expertise please 

[Rampriya-S]

Absolutely, if you go with create approval record you can include different fields on approval record and proceed with wait for approval condition.

Hope this answer will be helpful!

Thanks Atul @Dr Atul G- LNG for pining me!

[sola27]

@RampriyaS but how do you do that? I am not experiensed with ServiceNow just learning so any advise is appreciated.