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Approval state in request table is not changing to rejected when item is rejected

pavan kumar26
Tera Contributor

I created a flow designer with manager approval for catalog item  .when the item is rejected  Approval state in request table is not changing to rejected when item is rejected .

6 REPLIES 6

before ask for approval condition i had given update request  action in flow. it is working good. after rejection in the same i gave update request record action but its not working.

 

NEVER handle this stuff with Business Rules.