Approvals Being Cancelled Automatically

Lucas Romani1
Tera Contributor

Hi,

 

Currently I am facing a "weird" behavior on RITM approvals on my instance. When I set a RITM to the stage of Request Cancelled, automatically all aprovalls attached to the RITM change their status do Cancelled (even the approvals that were already approved or rejected).

 

Is there a way to limit this behavior to Cancel only approvals that are not yet approved or rejected ?

6 REPLIES 6

SanjivMeher
Mega Patron

Looks like there is an OOB BR on the task table, which may be doing it. But changing it would apply to approvals on all tables.

SanjivMeher_0-1712250718517.png

 

Running into the same issue now, but this BR isn't firing or getting overwritten by something else. Looks like a blackbox function cancelrelatedrecords that runs on the request.