Approvals Being Cancelled Automatically

Lucas Romani1
Tera Contributor

Hi,

 

Currently I am facing a "weird" behavior on RITM approvals on my instance. When I set a RITM to the stage of Request Cancelled, automatically all aprovalls attached to the RITM change their status do Cancelled (even the approvals that were already approved or rejected).

 

Is there a way to limit this behavior to Cancel only approvals that are not yet approved or rejected ?

6 REPLIES 6

SanjivMeher
Mega Patron
Mega Patron

Looks like there is an OOB BR on the task table, which may be doing it. But changing it would apply to approvals on all tables.

SanjivMeher_0-1712250718517.png

 


Please mark this response as correct or helpful if it assisted you with your question.

Running into the same issue now, but this BR isn't firing or getting overwritten by something else. Looks like a blackbox function cancelrelatedrecords that runs on the request.