Asset-CI Custom field mapping

[Mark Wood]

Hello Experts,

I have created a custom field on the "cmdb_ci_hardware" table. Now, I want to map that custom field to a custom field in an asset class. I can easily map fields for out-of-the-box (OOTB) configurations in the asset CI mapping module, but I am encountering an issue when trying to map custom fields.

Please guide me on what steps should i take to fulfill this requirement.

Thank You.

[James Rostron]

Did anyone find a solution to this?
I have the same issue, the custom fields do not appear in dropdown on new record for alm_asset_ci_field_mapping table.

[Wayne Woodgate1]

Afraid not, worked around the issue with process

[Matthias Sch]

Based on the documentation the custom fields must be created in the base tables on both sides (alm_asset and cmdb_ci).

"You can't map the asset and CI fields if the asset value is present only in the Hardware [alm_hardware] table and not in the Asset [alm_asset] table."

"Select the logically associated field from the Configuration Item fieldlist that refers to the cmdb_ci table."

see: https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/ta...