assign to

tGhadage
Tera Contributor

Hi 

these is assignment rule I have created Screenshot (251).pngScreenshot (252).png

but its not populating the assign to on incident form :

Screenshot (253).png

can anyone please help!! 

thanks!!

12 REPLIES 12

Dr Atul - LNG
Tera Patron

Is these users part / member of these groups?

no

Then it will noy work, bcz assigned to is depend on assignment group.

 

and also it is illogical that you are assigning to different user and group is different. 

but here is member is not part of that assignment group