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assign to

tGhadage
Tera Contributor

Hi 

these is assignment rule I have created Screenshot (251).pngScreenshot (252).png

but its not populating the assign to on incident form :

Screenshot (253).png

can anyone please help!! 

thanks!!

12 REPLIES 12

Please add user as a part of assignment group

 

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If my response helps, please mark it as "Accept as Solution" and consider it "helpful."

here I am populating two users how it will decide which one to populate hence  may be still it's n Screenshot (254).pngnot populating

My Dear Friend @tGhadage  

Same thing I told, in your previous post ( Which you still not closed) that we cant assign a record two users. It is not possible and now same thing you are trying.

 

There are 3-4 post which is opened by you, please check that and close those. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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have tried with single user still the same issue.

Need to connect to see your configuration mate.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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