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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Activity in Developer

Unable to change view from inside the form

Hello all!Hope you had a great weekend. So here is my issue. This happened a couple of times before too and never could find the reason or a solution to this.So there's about 5 views to a custom table, let's call them Views A,B,C,D and E. Once we ope...

  • Question
  • Instance Configuration
  • User Interface (UI)

different autoclose time for major incidents

The OOTB autoclose period in Servicenow is 7 days. Is it possible to change this value only for major incidents? So autoclose time for normal incident 7 days and autoclose time for major incidents  15 days

  • Question

Import Sets - Importing creating new copies of existing fields.

Maybe someone out there has seen this before or maybe I’m just being really slow today. When using the standard “Load Data” feature of ServiceNow and targeting an existing Import Set table that it loads to.   These are the key fields that belong to t...

  • Question
  • Scripting and Coding

MFA QR Code Not Displaying During Setup

Hi everyone,I'm facing an issue while setting up Multi-Factor Authentication (MFA).When I open the MFA enrollment page, the QR code is not displayed (the QR code area is blank). Because of this, I'm unable to scan it using my authenticator app and co...

  • Question

SCIM Provisioning for Microsoft Entra ID

 When attempting to configure provisioning in the Azure portal, I can only see the "Bearer Authorization" and "OAuth 2.0 client credentials grant" options in the Authentication Method dropdown.Could you please confirm whether Basic Authentication is ...

  • Question

How to handle Translations changes in Upgrade

Hi everyone, I wanted to know for a developer who do the upgrade servcienow is there a way to handle Translations changes and not accept the Upgrade changes in the translation before it applies?   in a best and good way using servicenow, our problem ...

  • Question

Upgrades and Traductions problems

Hi everyone, I wanted to know for a developer who do the upgrade servcienow is there a way to handle it in a best and good way using servicenow, our problem last year for Zurich is that we did the upgrade and we checked by using excel files after upl...

  • Question

Can a legacy workflow natively react to updates in another table?

Hi everyone, I am using the legacy Workflow Editor. My workflow runs on a Requested Item [sc_req_item], but it needs to pause until a related record in a custom table [u_sap_training] changes from pending to either accepted or revoked. I initially tr...

  • Question

MFA QR Code Not Displaying During Setup

Hi everyone,I'm facing an issue while setting up Multi-Factor Authentication (MFA).When I open the MFA enrollment page, the QR code is not displayed (the QR code area is blank). Because of this, I'm unable to scan it using my authenticator app and co...

  • Question

Resolved! Error Ljava.lang.String;@

Hi All,I am getting values from slush bucket and checking in GlideRecord .but it throws an error Ljava.lang.String;@Any idea??Moreover https://community.servicenow.com/thread/164501?q=Error%20Ljava.lang.String;@ and my issue is samemy Scripts are bel...

  • Question
  • Scripting and Coding

Automated Tests

The key to shorter release cycles are automated tests.   The key to fewer regressions are automated tests.   The key to fewer defects are – again - automated tests.   Automated tests are crucial for a robust, reliable, and mature software development...

  • Article
  • Automated Test Framework
  • Best Practices
  • Now Platform App Engine
  • Scoped App Development
  • Scripting and Coding
  • Studio
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