Assignment rules doesn't work

Serhii5
Mega Guru

Hi guys, i have problem with Assignment rules for walkup experience, added in the condition 

Assignment group and Location, and filled user in Assigned to tab, and nothing happens, it's always empty =( 

11 REPLIES 11

Thanks for your answer , I resolved this problem, it was business rule onbefore

Hi

Happy to hear you solved the issue.

Please mark the best matching answer as the correct one, to close this thread.

Thanks & BR

Dirk

Hi,

If you resolved this by your own then mark your response as correct and close the thread.

Thanks,

Dhananjay.

Dhananjay Pawar
Kilo Sage

Hi,

Can you share your assignment rule screenshot here?

Note - Assignment rule only works when field is empty. It does not work if value is already there.

Thanks,

Dhananjay.

Hi, thanks, in the above reply