Assignment rules doesn't work

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06-24-2020 07:14 AM
Hi guys, i have problem with Assignment rules for walkup experience, added in the condition
Assignment group and Location, and filled user in Assigned to tab, and nothing happens, it's always empty =(
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Scripting and Coding

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06-26-2020 02:12 PM

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06-26-2020 11:27 PM
Hi
Happy to hear you solved the issue.
Please mark the best matching answer as the correct one, to close this thread.
Thanks & BR
Dirk

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06-27-2020 02:13 AM
Hi,
If you resolved this by your own then mark your response as correct and close the thread.
Thanks,
Dhananjay.

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06-24-2020 07:29 AM
Hi,
Can you share your assignment rule screenshot here?
Note - Assignment rule only works when field is empty. It does not work if value is already there.
Thanks,
Dhananjay.

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06-24-2020 07:41 AM
Hi, thanks, in the above reply