Assignment rules doesn't work

Serhii5
Mega Guru

Hi guys, i have problem with Assignment rules for walkup experience, added in the condition 

Assignment group and Location, and filled user in Assigned to tab, and nothing happens, it's always empty =( 

11 REPLIES 11

Hi,

Make sure when these conditions are satisfying user field should be empty then it will work otherwise it will not.

Thanks,

Dhananjay.

yes, condition are satisfying, field empty