Assistance Needed for ServiceNow-Azure Integration Using Synapse with MID Server

Mohan Mallapu
Kilo Sage

Dear Team,

I require assistance with the integration between ServiceNow and Azure using Synapse with a MID Server. The specific requirement involves updating Distribution List (DL) group membership in Azure based on ServiceNow Active Directory (AD) group memberships.

 

For the initial run, I am using a Fix script that retrieves user_names from AD group memberships and constructs a payload for a Synapse API call via the MID Server. However, I am encountering an issue where, despite receiving a 200 response and ECC Queue status processed, the user data is not updating in Azure when the user array length exceeds 150.

 

I would like to understand where the transaction might be encountering issues and how I can check the status of the ongoing transaction.

 

Could you please provide guidance on identifying and resolving this issue?

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