ATF - Change Management - g_form is not defined - Create new normal change from platform

[Kiruthika J]

Hi All,

I'm writting ATF to create normal change from platform where I wrote click 'create new' module under change and click normal change card then continue and validate the field values but even I validate or set values it is throwing below error.
FAILURE: Unable to run field values validation, g_form is not defined. A valid form must be open before validating values.
But the new normal change form is open and I able to see the form in test runner still it's saying valid form is not open.
I wrote the ATF in global application as well.

Thank you!

[Kiruthika J]

is your instance in australia?

Thank you!

[Kiruthika J]

Please try in Australia release. It's not working there only.

[Hemanth M]

@Kiruthika J  - Let me try this Australia and update here!

I see similar issue reported here - https://www.servicenow.com/community/common-service-data-model-forum/atf-create-new-change-australia...

[Hemanth M]

Hi @Kiruthika J  - Yes, issue persist in Australia version, its not considering Form being opened when we click Continue.

Please open a case with ServiceNow, as a workaround you can skip the interceptor route and take direct record creation.

[Ankur Bawiskar]

@Kiruthika J 

you are trying to create from Native?

is it working with non-admin in native?