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ATF issue in workspace

ServiceNow Use6
Tera Guru

13 hours ago

Hi,

I am creating an ATF test case for CSM workspace, i am getting an error please. I never used 'company' field at all. Kindly help.

 

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Regards

Suman P.

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1 REPLY 1

Tanushree Maiti
Kilo Patron

2 hours ago

Hi @ServiceNow Use6 

 

Probable cause 1 : (Refer: KB0819775 ATF is unable to set a field on a form )

Cause

  • The cause of the issue is that field is to be visible only on a view - "yyyyy", whereas the form is opened by the ATF using the Default view
  • Hence, ATF is unable to find the field on the form

Resolution

  • By adding the view name - "yyyyy" in the STEP - "open an existing record", ATF is able to set the values to field successfully

 

Similar Issue reported: https://www.servicenow.com/community/developer-forum/atf-error-on-change-request-form-quot-failure-u....

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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