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ATF "Set Component Value" Step Displays sys_id Instead of Display Value

HarikaG62433194
Tera Contributor

Saturday

We are encountering an issue while creating an ATF test step using "Set Component Value". For a reference field, even though the display value is set to the name field, the label in the test step shows the sys_id of the record instead of the expected name. We have verified that the dictionary entry for the reference field has the correct display value set. Kindly assist in resolving this issue or advise if any additional configuration is required.

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Saturday

@HarikaG62433194 

share screenshots of test steps and the outcome

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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HarikaG62433194
Tera Contributor
In response to Ankur Bawiskar

Saturday

HarikaG62433194_0-1762013315358.png

 

HarikaG62433194_1-1762013376249.png


The choice questions shows from assessment with sys_id, I believe if it shows question the issue will be resolved.
I have made the name field from asmt_metric display value true as these metric questions which are part of risk assessment present in this table but still shows with sys_id as per above screenshot.
Could you please suggest on this?

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