ATF Trying to get Email Inbound actions to trigger...

[flipflorey]

I've been trying to trigger off the "Create Incident" Inbound email action inside of the ATF.

I have tried creating a record in the sys_email table. Succesfully creates the record, but doesn't fire off the inbound action.

Is there a way I can trigger it by just running it via the "Run Server Side Script" test step?

[Vivek13]

Hi ,

I have the same doubt as John william, I was able to insert a record and then click a UI action to reprocess the email, but the record is not created in the incident table, could you please help with what you have done for individual steps in your test. 

Thanks