Attachment icon is not visible on catalog form in service portal

[Tejaswini9]

Hello Guys,

while working on the catalog implementation in portal i observed that the attachment icon at the bottom of the page is missing

We have more than 58 catalog items our client wants the possibility to attch the documents on all the catalog item form in portal, Do we need to build a custom solution for catalog attachments?

Please suggest me on this topic.

Many thanks in advance!!!

Thanks,

Teju

[Pratiksha Kalam]

Hello,

Have you implemented custom widgets for catalog item or you are using sc_catalog item widgets?

Thanks,

Pratiksha

[Pratiksha Kalam]

One more thing check in maintain item. Have  you hide attachment?

If this checked it will not going to show you that option.

If answer is helpful please mark correct and helpful!
Thanks,
Pratiksha

[Tejaswini9]

Hello,

I have cloned "sc_category" page and using the "sc_cat_item" page and not checked the Hide attachment icon but still i cant see the attachment icon, Please suggest me something.

Thanks!

[The SN Nerd]

You must have broke something when cloning.

Try using the original widget and it should work.

Attachments is OOB widget.