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06-05-2023 10:41 AM
What is the maximum number of documents you can attached on Service Request catalog task in ?
What are the filetypes ServiceNow support for attaching file to Service Request Catalog Task ?
What is the the maximum file size of each document you can attached against a Service Request catalog task?
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06-05-2023 11:01 AM
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06-05-2023 11:36 AM
Hi,
In ServiceNow, the maximum number of documents that you can attach to a Service Request Catalog Task may vary depending on your specific instance configuration and any customization that has been implemented. By default, ServiceNow allows you to attach multiple documents to a record, including catalog tasks.
Regarding the file types supported for attaching files to a Service Request Catalog Task, ServiceNow generally supports a wide range of file types. Common file types such as documents (e.g., PDF, DOCX), images (e.g., JPEG, PNG), spreadsheets (e.g., XLSX), and others are typically supported. However, the exact file types supported can also depend on your ServiceNow instance's configuration, including any customizations or restrictions implemented by your organization.
The maximum file size for each document that you can attach to a Service Request Catalog Task is also configurable and can vary based on your instance's settings. By default, ServiceNow allows attachments up to a certain size limit. The specific maximum file size limit can be adjusted by ServiceNow administrators in the system properties or through custom configurations.
To determine the maximum number of documents, supported file types, and maximum file size for attachments on Service Request Catalog Tasks in your specific ServiceNow instance, it is recommended to consult your instance administrator or refer to your organization's ServiceNow documentation or guidelines.
Thanks,
Rahul Kumar
Thanks,
Rahul Kumar
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06-05-2023 11:01 AM
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06-05-2023 11:36 AM
Hi,
In ServiceNow, the maximum number of documents that you can attach to a Service Request Catalog Task may vary depending on your specific instance configuration and any customization that has been implemented. By default, ServiceNow allows you to attach multiple documents to a record, including catalog tasks.
Regarding the file types supported for attaching files to a Service Request Catalog Task, ServiceNow generally supports a wide range of file types. Common file types such as documents (e.g., PDF, DOCX), images (e.g., JPEG, PNG), spreadsheets (e.g., XLSX), and others are typically supported. However, the exact file types supported can also depend on your ServiceNow instance's configuration, including any customizations or restrictions implemented by your organization.
The maximum file size for each document that you can attach to a Service Request Catalog Task is also configurable and can vary based on your instance's settings. By default, ServiceNow allows attachments up to a certain size limit. The specific maximum file size limit can be adjusted by ServiceNow administrators in the system properties or through custom configurations.
To determine the maximum number of documents, supported file types, and maximum file size for attachments on Service Request Catalog Tasks in your specific ServiceNow instance, it is recommended to consult your instance administrator or refer to your organization's ServiceNow documentation or guidelines.
Thanks,
Rahul Kumar
Thanks,
Rahul Kumar
