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Attachments are not visible in the on the record

Junaid Ansari
Tera Contributor

Hi Everyone,

We have started facing issue in visibility of attachments on the records. When the user/admin creates any record and uploads any attachments and submits the form, the attachments are not visible on the record, not even from backend. This is happening for all the users including Admin.
Second part is, the configurations are same in two different instances but in one instance it is visible and in another it is not visible.

This issue is impacting a lot f user. If anyone can help please.

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