Audit history is not loading after clicking refresh button able to see audit records
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02-10-2024 10:23 PM
Hi Team,
For resource plan table updated check box of audit as true and now audit tab is visible on related tab of resource plan
Audit records for resource plan are loaded only after clicking refresh button please advice how can we load the audit records by default

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02-10-2024 10:51 PM
Hi there,
Are you sure you want to display Audit history this way? It's a general bad practice to report on sys_audit. This table can grow very large (not uncommen to be hundreds of millions or even in billions of records), and does not perform well. When adding such a related list, this will affect performance for your users.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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02-11-2024 12:15 AM
Thanks for response
I understand this but it's client requirement so please suggest why the audit history is not loaded by default
For oob table demand (dmn_demand) the audit history is loaded by default without click on refresh ui action
So please suggest

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02-11-2024 02:07 AM - edited 02-11-2024 02:08 AM
So did you also explain this to the customer? Because its a customer requirement, doesn't mean just do it literally. I see that too often, this is the story, just do it from A-Z.
Ask questions, advise them not to do such.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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02-11-2024 02:10 AM
Thank you for inputs but still oob table have same kind of requirements which implemented