The CreatorCon Call for Content is officially open! Get started here.

Auto link serviceNow user account to MS teams for virtual agent

Vaniyaa
Tera Contributor

How to auto link ServiceNow User account to MS teams for virtual agent.
I have enabled Automatically Link ServiceNow user profiles option while installing the Conversational Integration with Microsoft Teams plugins. But still when a user start the conversation with the bot on MS teams for the first time it tell them to link to ServiceNow.

Vaniyaa_0-1722608577770.png

 

1 REPLY 1

piyushrusia
Tera Contributor

Is this resolved ? any answer ?