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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum How to show Comments and notes only in the Activity panel and remove them from the form in workspace Read More Developer forum Button click takes too long / transaction timeout: run the heavy part in the background Hi I am happy to share... Read More Developer forum How to bulk update records without changing sys_updated_on or firing business rules Hi Guys, This is IronD... Read More Developer forum Encoded query with an invalid dot-walk returns ALL records (and how to protect bulk updates) Read More Developer forum GlideAggregate COUNT on a reference field returns 1 instead of the number of distinct records Read More Developer forum "When does support end for the Java on this server?" Answering that simple question means judging millions ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2027: Sponsorships are Live We’re excited to announce that sponsorships for Servic... November 09-February 1, 2027 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Armis events Armis Centrix™ v26.4 Product Release Webinar Please join the Armis from ServiceNow Product and Product Marketing team where we w... November 12, 2026 8:00 AM Read More Federal and U.S. Public Sector SNUG November 12 Webinar: Enhancing the Cyber Resiliency of Current Defense Manufacturing Plants Under the Arsenal of F... November 12, 2026 10:00 AM https://carahevents.carahsoft.com/Event/Details/834086-community Read More ServiceNow University Community OHL with Frances Frei — Negotiate Better (APAC) Register Here! Each 60-minute session offers leadershi... November 13, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/Kr-eH76xQDC-Lns8-Aw2Mw#/registration Read More ServiceNow University Community OHL with Frances Frei — Negotiate Better (AMS) Register Here! Each 60-minute session offers leadership insights and open Q&A with ... November 13, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/JzxRiyzcSzOZFxBY-LXqoA#/registration Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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We have configured Auto Assignment of incidents, now agents will receive incidents in Service Operations Workspace to accept, how we need to highlight P1 incidents and Incidents raised by VIP users I want to highlight with colors, is there any way to...

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Resolved! How to Add an "On Behalf of Me" Filter to Display Tickets Created for Others

Hi,I am working on a scenario where I need to add an additional filter called "On Behalf of Me", which should display all tickets that were created by me on behalf of other users on my ticket page in service portal.Please refer to the screenshot belo...

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