Auto populate assigned to field value on Case task from Case.

[AshwiniR]

Hi,

   I want auto populate assigned to field value on Case task from Parent Case . Please help me with the script.

I have written before business rule as below but not working as expected.

current.assigned_to = current.parent_case.assigned_to;

Regards,

Ashwini 

[Shivalika]

Hello @AshwiniR 

You don't need script here. 

You can just put conditions in when to run and in Actions you use Set 

"assigned to" same as "parent.assigned_to" 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[AshwiniR]

Hi @Shivalika 

The above solution is not working.

Thanks,

Ashwini

[Shivalika]

Hello @AshwiniR 

Please share screenshot and also share screenshots of the child tasks with parent field in the screenshot. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[AshwiniR]

Hi @Shivalika 

Parent case 

Case Task