Auto populate asssignement group field based on caller's company.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2025 06:31 AM
Hi, I need help to auto populate assignment group field(mandatory) based on caller's(logged in user) company. If caller belongs to 'XYZ' company then assignment group field should be auto populated with a particular group. This should happen on form load. As caller field also gets auto populated on form load.
1 REPLY 1

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2025 05:25 AM
Are you using the Company table? If so, you could add a field to that called "Internal Assignment Group" or something like that. Then you can look up that field and assign it to that group.