auto-populate email address in record producer field

[nathantenaglia]

Hi all,

I'm building a record producer to capture a specific incident with one of the fields requiring a contact email address.

In most cases we already have this information available within the Sys_User table which means I should be able to auto-populate the field unless the user wants to change it to an alternative address.

The auto-population is working for me

I've setup the following:

Table: Incident

Type: Reference

Question: Email Address

Type Specifications

- Reference: User (sys_user)

Default value: javascript:gs.getUser().getEmail()

However the form field just loads the getUser detail (full name) rather than the email address.

Can anyone see what I'm doing wrong?

[Harsh Vardhan]

Hi Nathan,

Please check the link below.

How can I auto populate user location information in service catalog variable?

Regards,

Harshvardhan

[nathantenaglia · Accepted solution]

I've resolved this myself.

Looks like I'm unable to use a "reference" type field, so have updated to "single line text" field which made the above (original post) work immediately.

[tanumoy]

Make the variable as single line text instead of reference.

It will work.

[sandhya rani gu]

yeah !! It worked to resolve my issue 

thank you.