Auto populate manager name when a assignment group is selected in incident form

Ashwini8 · ‎10-13-2020

Hi All,

There is a requirement that when we select a perticular assignment group the group manager name should populate in manager field. I have created a manager field. Please suggest me how to autopopulate the name when group is selected.

Regards,

Tejaswini

Akshata jamdar · ‎10-13-2020

Hello Tejaswini,

You can also create a BR for before insert, update

Condition:

Hope this will help you.

Kindly mark an answer as correct and helpful if it will resolve your query.

Regards,

Akshata

View solution in original post

Ashwini8 · ‎10-13-2020

Yes akshatha,

I added the condition, now if i change to other group also the old value in manager field is saving its not clearing value for other assignment group

Akshata jamdar · ‎10-13-2020

Hello Tejaswini,

Try below code,

Regards,

Akshata