auto-populate returns the sys ID

[Diane22]

the auto-populate works like a charm, except for me it returned a sys_ID instead of the actual value 😞

[Vishal Birajdar]

Hello @Diane22 

If you want to populate the reference fields tables values using Auto-populate then you need dot walk again to that specific field.

e.g., In "cmdb_ci_appl" , we have "Owned by" field (refer to User table ) & which we need to populate using Auto-populate functionality then we need to dot-walk through that owned by field like below

Click on + icon

then you will get all the fields present in user table :

You can select the field which you want to populate :

This will populate email id instead of sys_id

Hope this helps...!!

[Mark Roethof]

Hi there,

"returned a sys_ID instead of the actual value"

sys_ID is the actual value 🙂

Though just change the variable type for those fields to reference. Problem solved.