Auto refresh a list (say incident) every 5 minutes

[Arun Saravanan1]

Hi All,

We have an requirement to auto refresh a list (say incident) every 5 minutes. Is it advisable to implement this functionality ? If not, What are the disadvantage of implementing this ?

Any help is much appreciated.

Thanks,

Arun

[Karthik Reddy T]

Hello Arun,

You can Create a UI Action with the following code to refresh the list view:

This will refresh the list view every 5 minutes.

Name: Refresh List Show

Insert: true

Show Update: true

Client: true

List banner button: true

List context menu: true

onClick: refreshCustomer();

1. /*Refresh Customer Incident List manually) */  
2. function refreshCustomer() {  
3. GlideList2.get("u_customer_incident").refresh();  
4. }  
5. setTimeout(function() {refreshCustomer(); }, 300000);  

Modify the script above to apply it to the table you'd like to refresh on.

This script will auto refresh, and also allows the user to manually refresh as well.

Take the end number, which is the amount of milliseconds and modify accordingly as well. 300000 = 5 minutes.

[Harsh Vardhan]

may i know why are you refreshing your related list every 5 mint?

https://www.servicenowguru.com/scripting/client-scripts-scripting/reload-form-related-list-client-sc...

[Shishir Srivast]

Please check if this helps: Auto refresh list