Auto refreshing the sow without refreshing the page

[Maddalena]

Hello! In the Service Operation Workspace, after I create an Incident or a SLA, the homepage is not refreshing automatically but only after I refresh the browser. How can I fix that?

[Robbie · Accepted solution]

Hi @Maddalena,

Whilst baseline configuration and Out Of Box this is not available, there is a system property available that prompts to refresh when there has been an update to a list.

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta...

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.


Thanks, Robbie