Auto reject approval after "x" days in workflow

booher04
Tera Guru

Is there a way within the workflow of a catalog item to reject an approval automatically if it's not approved within a certain(x) amount of business days?  I know it can be done through a scheduled job, but we have a need to make this auto reject within the workflow as it will be a different amount of days based on the catalog item.  

12 REPLIES 12

Thank you Ankur.  We decided to use a global scheduled job with 14 days as our guideline for the time being.  I'll remember this though and maybe try it out as well. 

@booher04 

Thanks for the update.

Please close the thread by marking appropriate response as correct so that it helps future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@booher04 

Thanks for the update.

Please close the thread by marking appropriate response as correct so that it helps future readers.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader