Automatically add lable on VTB based on Priority

[Community Alums]

Hi All,

I have tasks being added to a specific visual task board.

Some of these task come in as priority 1 or 2.

Can something be scripted or configured to automatically add a label to the card on the visual task board based on priority of the ticket?

So add the High Priority Label to the card.

Thanks!
Alex

[Saurav11]

Hello,

Yes we can surely do it. Can you show some screenshot of the setup of where you want the label dynamic and where are the task stored so that i can help you with the script

Thanks.

[Community Alums]

Hi there,

Thanks for getting back to me!

So I have a vtb called 'Data Management Board', this reads from the task table and is filtered to show any task that is assigned to group 'Data Management' - which will only be incidents or catalogue tasks.

Here is some test tasks I created than came through as priority 2 -

The labels are just out the box ones currently, but I was just looking to use the High Priority to label these specific tasks.

Please let me know if you need any more info/screenshots.

Thanks again,
Alex

[Mark Roethof]

Hi there,

You can script this or use Flow Designer.

This should help you:
Scripted Visual Task Board Card labels [New York]

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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