Hello all,
i experienced a strange issue in technical view where i completed the order of RITM and use the back button in browser to submit a new request using the same catalog item.
For example:
I am requesting to retire this pc:
after ordering i will click the back button on the browser to submit a new request:
and there are still value on the variables which is not correct because the PC variable is not visible even though the type of device has a value:
How to reload or refresh the page and clear all value? I tried using onLoad script but it is not working.
This case is not happening in SP view.
When i click go back button of the browser in ServicePortal view, all variables are have no any value and this is what i want to achieve in technival view.
Any ideas?
