Automating Daily ServiceNow Health Report Email (MID Servers, Jobs, Integrations)

[nameisnani]

Hi Team,

Currently, I am sending a daily ServiceNow health report manually via email. The report includes:

• Instance availability (Prod / Staging / Dev)

• MID Server status

• Scheduled job monitoring

• Integration sync status

• Interface health checks

Right now, I collect the data manually and send a formatted email (sample attached).

---

Goal

I want to automate this process so the report is generated and emailed daily without manual effort.

Expected Outcome

An automated daily email with health status in a structured format.

---

Any guidance or real-world implementations would be appreciated.

Thanks!

can anyone please help me on this .. 

[Dr Atul G- LNG]

Hi @nameisnani 

Yes, it is possible, but not in this format. This is a fully customized format that is applicable only to your client. You would need to build a separate report in ServiceNow , and then integrate the required values. It is not a straightforward process.

SN provides OOTB report you can use that.

[Mark Manders]

What did you already try and where are you stuck? 

What's even the upside to sending this email? Why not use the OOB dashboards/reports that are available to monitor in real time?