Automating Daily ServiceNow Health Report Email (MID Servers, Jobs, Integrations)

nameisnani
Mega Sage

2 hours ago

Hi Team,

 

Currently, I am sending a daily ServiceNow health report manually via email. The report includes:

 

  • Instance availability (Prod / Staging / Dev)

  • MID Server status

  • Scheduled job monitoring

  • Integration sync status

  • Interface health checks

Right now, I collect the data manually and send a formatted email (sample attached).

 

nameisnani_0-1771316469859.png

 

Goal

I want to automate this process so the report is generated and emailed daily without manual effort.

 

 

 

Expected Outcome

An automated daily email with health status in a structured format.

Any guidance or real-world implementations would be appreciated.

Thanks!

 

can anyone please help me on this .. 

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Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @nameisnani 

Yes, it is possible, but not in this format. This is a fully customized format that is applicable only to your client. You would need to build a separate report in ServiceNow , and then integrate the required values. It is not a straightforward process.

 

SN provides OOTB report you can use that.

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