AWS Credentials

niitnishant
Tera Contributor

‎09-16-2017 03:50 AM

Hi Friend,

I am trying to do a test validation of my AWS Account Credentials for one of the amazon integration. I am repeatedly getting authentication failed message as below. However the i have provided very correction informations- Account Number, Access Key ID, and Secret Access Key.

Any hint around it , please ? I am on Jakarta release.

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gauravchoudhury
Tera Guru

‎09-16-2017 07:26 AM

Hi Nishant,



Users who are members of the Virtual Provisioning Cloud Administrators group can create one or more AWS accounts and then configure the system to communicate with the AWS accounts.



Collect the following information about your AWS accounts for use while configuring the instance to communicate with the accounts:



  • Account number
  • Access Key ID
  • Secret Access Key


Before you begin,



Role required: cloud_admin


Procedure


  1. Navigate to Amazon AWS Cloud > Configuration > Accounts and select an AWS account.
  2. In the AWS Credentials related list, click New and fill in the form, as appropriate.
    FieldDescription
    NameA unique and descriptive name for this credential. For example, Amazon Web Service.
    ActiveCheck box to enable or disable the credential.
    AWS AccountMaster AWS account to which this credential belongs.
    Access Key IDAccess key ID generated from the AWS Management console.
    Secret Access KeySecret access key generated from the AWS Management console.
  3. Click Submit.

niitnishant
Tera Contributor
In response to gauravchoudhury

‎09-16-2017 07:48 AM

Thank you gaurav, i did try with new access keys from Amazon AWS portal and use them in service now. But credentials not getting validated. However is cloud_admin required as I am doing it with my admin account, and it should have everything.


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bernyalvarado
Mega Sage

‎09-16-2017 07:33 AM

Hi Nishant,



Perhaps you have a typo in a character or you have done a copy/paste which included spaces at the start or at the end. It has happened to me in the past, specially with the aws key .



Thanks,


Berny


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niitnishant
Tera Contributor
In response to bernyalvarado

‎09-16-2017 07:45 AM

Thanks for getting here Berny. Trust me i have typed the details manually/copy paste more than 20 times Pain-point is i am not getting a way to check the logs, if anywhere in the system.


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