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Best approach for ServiceNow to SQL Server/Data Warehouse integration for reporting

CarolMa6
Tera Expert

Hi Community,

 

We're looking to extract data from ServiceNow into a SQL Server/Data Warehouse on a weekly basis for Power BI reporting. This is a read-only integration covering Incident, Catalog Task, Task SLA, and Survey Results data.

Would you recommend using the standard Table REST API or a Scripted REST API? Initial testing will use Basic Authentication.

 

Has anyone implemented a similar solution? What worked best in terms of performance, maintenance, and incremental data loads?

 

Thanks in advance for your recommendations and lessons learned.

 

Regards 

CarolMa

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