Biometric Authentication for PDI

Lucky1
Tera Guru

yesterday

Hello all,

 

When I trying to login to my PDI, I am getting this authentication:

Lucky1_0-1770274012040.png

 

I even tried "Try another way to verify",  and provided my e-mail address, but no 6 digit verification code is sent.

How can I avoid this Biometric authentication to my PDI?

 

 

Regards,

Lucky

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

yesterday

Hi @Lucky1 

 

Try to reset the PDI, Servicenow stopped MFA on pDI.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Lucky1
Tera Guru
In response to Dr Atul G- LNG

yesterday

Hello Atul,

 

Resetting the PDI means?

 

 

Regards,

Lucky

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Dr Atul G- LNG
Tera Patron
In response to Lucky1

yesterday

Go to develop site and. In side right drop down you will get option reset

 

Which means your all work will be removed and you get ootb as like fresh PDI.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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