Biometric Authentication for PDI

[Lucky1]

Hello all,

When I trying to login to my PDI, I am getting this authentication:

I even tried "Try another way to verify",  and provided my e-mail address, but no 6 digit verification code is sent.

How can I avoid this Biometric authentication to my PDI?

Regards,

Lucky

[Dr Atul - LNG]

Hi @Lucky1 

Try to reset the PDI, Servicenow stopped MFA on pDI.

[Lucky1]

Hello Atul,

Resetting the PDI means?

Regards,

Lucky

[Dr Atul - LNG]

Go to develop site and. In side right drop down you will get option reset

Which means your all work will be removed and you get ootb as like fresh PDI.