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‎03-21-2019 11:37 AM
Is there a reason why I have a blank option for one of my variable on this catalog item?
Is there something in my script that can cause this?
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I also have Read Only as a choice under this variable.
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‎03-25-2019 08:28 AM
Try this:
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { return; } var test = g_form.getValue('access_needed'); //Change accordingly g_form.clearOptions('type_of_access'); if(test == 'flowcal mlp'){ //Change accordingly g_form.removeOption('type_of_access', 'read only'); g_form.addOption('type_of_access', 'edit','Edit'); } else { g_form.addOption('type_of_access', 'edit','Edit'); g_form.addOption('type_of_access', 'read only', 'Read Only' ); } }
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‎03-25-2019 07:54 AM
Please post the variable and back end values of "Please select access that you need" and "Type of Access"
Something like this.
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‎03-25-2019 08:04 AM
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‎03-25-2019 08:28 AM
Try this:
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { return; } var test = g_form.getValue('access_needed'); //Change accordingly g_form.clearOptions('type_of_access'); if(test == 'flowcal mlp'){ //Change accordingly g_form.removeOption('type_of_access', 'read only'); g_form.addOption('type_of_access', 'edit','Edit'); } else { g_form.addOption('type_of_access', 'edit','Edit'); g_form.addOption('type_of_access', 'read only', 'Read Only' ); } }
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‎03-25-2019 08:48 AM
Prateek,
That last works. Thank you so much for you help on this.
John
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‎03-25-2019 08:53 AM
Would you mind marking the other thread correct as well?
https://community.servicenow.com/community?id=community_question&sys_id=f05b0931db507b88a39a0b55ca9619f9
Please mark my response as correct and helpful if it helped solved your question.
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