Blank page shown after clicking Save button.

rahul30
Kilo Contributor

‎08-24-2015 06:07 AM

Hi ,

We are on Eureka patch 10. I tried to save the problem ticket by right clicking on the header bar and using Save context menu action. After that a blank page appeared instead of redirecting me to that ticket.This is the one of the scenario.

Same thing is occurring for other tickets too. User are reporting blank page issues frequently.

Do anyone know what can be the reason ?

Thanks ,

Rahul

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rahul30
Kilo Contributor
In response to Pradeep Sharma

‎08-24-2015 08:07 AM

I tried to replicate it by impersonating user but couldn't replicate it in dev. I have cleared cache from prod instance.



Thanks ,


Rahul


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