Blank rows while exporting to CSV

pratik_kumar
Giga Expert

Hi

I am facing issue while export in CSV format.

For example: if a report contains a field like description (have multiple line and line breaks) then i   am getting   black rows in CSV file.

kindly suggest how to fix this.

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Pratik,



Can you share the screenshot for this?


Also from where you are exporting it? Is it from export set or manually exporting from context menu button.



Regards


Ankur


Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,



I tried exporting it from list view as well as from reports but have   same issue.


Note:-This is happening because of description field (as this field contains multiple line have line breaks).



I want to can we fix it.


Kindly refer to the attached screenshot:-


find_real_file.png



When i am removing description from list view or report,   then i am greeting the data in correct CSV format.


Community Alums
Not applicable

I am facing the similar problem, also run as field on scheduled export is system admin, but still it gives the blank doc only with header.