Blank space at the bottom of the page in service portal in article view page

Harsha34
Tera Expert

Hello,

 

I am getting blank space at the bottom of the page in service portal in article_view page . I checked the CSS configuration but I am not able to get anything as such that could create a space . Please help me out.

overflow: auto;

position:absolute;

top:46px;

right:0;

bottom:0;

left:0;

outline:none;

 

these are the configuration in css that I got by inspecting the url.

 

Thanks,

Harsha

8 REPLIES 8

Ct111
Giga Sage

share the screenshot to understnad in better way.

Ankur Bawiskar
Tera Patron
Tera Patron

@Harsha34 

Please share screenshots.

was this working fine earlier?

Did you recently upgrade?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

We have not done any upgrade recently. The issue is with few articles only which is Iframes.

There is some blank space at the bottom of those Iframes.

This is the space that I am getting at the bottom.

IMG_5239.jpeg

The width and height of iframe is 823 px and 2743 px respectively. Is the height causing this issue? Since this issue is not coming in all the article iframes, it is specific.