Blank space at the bottom of the page in service portal in article view page
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4 weeks ago
Hello,
I am getting blank space at the bottom of the page in service portal in article_view page . I checked the CSS configuration but I am not able to get anything as such that could create a space . Please help me out.
overflow: auto;
position:absolute;
top:46px;
right:0;
bottom:0;
left:0;
outline:none;
these are the configuration in css that I got by inspecting the url.
Thanks,
Harsha
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4 weeks ago - last edited 4 weeks ago
which page are you using
kb_article_view
or
esc_kb_article_view ?
Also in your css section , try the below instead of postion: absolute
position: relative
and let me know the result you are seeing for long , short or medium sized articles
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4 weeks ago
Hi,
I am using kb_article_view page but the issue is not with the portal I guess, the issue is with the iframes since there are specific articles with iframes under which I am getting space.
This is the code in frame article body:
<p><iframe style= "width: 826px; height:2753px;" src="$viewer.do?sysparm_sys_id=****" width="826"height="2753" allowfullscreen ="allowfullscreen">/iframe><p>
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4 weeks ago
then this page is OOB page, i dont believe this might be page issue, rather something on article side
I think code shoudl be something like this
<p>
<iframe
style="width: 826px; height: 2753px;"
src="$viewer.do?sysparm_sys_id=****"
allowfullscreen="allowfullscreen">
</iframe>
</p>
Try this and let me know the outcome.
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4 weeks ago
No this page is not OOB, we are using custom application and everything is customized here.
<p>
<iframe
style="width: 826px; height: 2753px;"
src="$viewer.do?sysparm_sys_id=****"
allowfullscreen="allowfullscreen">
</iframe>
</p>
This is what we are using now. I need to remove the blank space at the end of the iframe.