BPE preventing me from using email template
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05-09-2024 12:43 PM
I'm trying to use the change_task.itil.role email template for a custom assignee field i created on the change request form but i keep getting a BPE alert that's not allowing me to save the notification.
is this not allowed?
or am i missing information. I'm assuming if i cant do this to just try to create a notification that can mock the email template as the assignee on change request.
this is how i filled out the notification form:
When to send = Type| is| review
who will receive = User/group in field (custom assignee field)
What it will contain= email template "change_task_itil.role
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