Broadcast Message to all users

Steven Young
Tera Guru

So i have seen this asked many times on the Community and there does not seem to be an answer.

**WE ARE ON GENEVA RELEASE**

UNTIL NOW.

There is a table that is not advertised in ServiceNow anywhere that i can find.   There is no wiki about it, and there is no known discussion on the community about it that i could find.

Well DING DING DING... ServiceNow Devs do it again.

Broadcast Message:   sys_broadcast_message   table.

There is nothing in the filter navigator about it,   so you'll have to create something for it to be in your Navigator List.

find_real_file.png

I have customized my form a lot.   the basic form is just that:   Basic:
find_real_file.png

The message seems like it's Full HTML coding   and it is displayed like so:   Just the red box.   I have customized it to be the blue header in the center and spaced out.

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But so far it's pretty awesome.   I wanted to post about it because there have been so many questions about it without an answer to this point.

36 REPLIES 36

Ranjita1
Kilo Contributor

Hi Steven,

I have also tried creating broadcast messages but it is reflecting only in service portal.

My broadcast message is not displayed in native UI. Could you please let me know how you achieved that?

 

Thanks,

Ranjita

Bala13
Kilo Guru

Hi Steven,

I am using this Broadcast message to notify about the maintenance activities in SNOW. I have selected email option and emails are getting triggered perfectly. 

But the email subject has been set to "Broadcast Message" by deafult. 

How to change that subject of email notification? Please help me on this.

 

Thanks