Business Rule in Scoped Application

Arun60
Tera Expert

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According to the Service now document   we can't create business rule if when is different from sync and before on tables in different scope However   it is not restricting me doing the same. Please Find Given Below Structure.

Application                   Table                                     Application access

Conference                   Book Room                         All Application scope

I have created Book Room table under Conference application with these application access settings & I created a business rule which is in different application and where target table is Book Room which belong to different application scope. As per Service now doc it shouldn't allow me to create business rule where when   is after with update checked box but unfortunately i am able to do the same.

Any Suggestion please ??

7 REPLIES 7

Chuck Tomasi
Tera Patron

Hi Arun,



Can you include the details of your business rule?



And just to verify, you are absolutely certain that the Application field on your BR is different than the Application field on your Book Room table?


Arun60
Tera Expert

Hi chuck,


Please find attached snapshot given below.


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This is the Table which i created inside Book Rooms Applications with These Application Access Setting.


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This is the business rule which i have created & scripting part i am just printing a message "Record has been created". Logically it shouldn't allow me to create a after business rule


Check the application itself. (System Applications> Applications). Open the Book Rooms record and check the Cross Scope privileges to see if there is any sign of the Marketing Events having access to it. Example below (from my marketing events app)


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Arun60
Tera Expert

Hi chuck,


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2 entries are there.   could you please tell me what entries are these and by making changes in these entries will my issue get resolved ??