Business rule is not triggered.
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‎07-23-2020 10:55 AM
Is there anyway to detect why my business rule is not triggered for one record though it is fulfilling the condition?
It is working fine for every record and and also the gs.log writing log statement to system log but don't know why it is not triggered for the flagged record.
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‎07-23-2020 10:59 AM
HI,
Can you try the business rule logic in the background scripts or fix scripts
if my response helps you please hit on help or mark as correct answer.
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‎07-23-2020 11:15 AM
Hi,
Thanks for your reply.
I tried that already and it worked.
But actually need to know why it is not triggered when the condition matched initially.
Thanks
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‎07-23-2020 11:29 AM
can you post the BR script with the screenshot for more clarity with trigger condition and specific record which wasn't triggered
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‎07-23-2020 11:26 AM
Can you see if there is any other business rule with conflicting order or same condition?
and did this happen to just one record?
Please mark my response as correct and helpful if it helped solved your question.
-Thanks