Business rule to insert attachment
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03-10-2023 04:00 AM
I have a requirement here. If anybody could guide that would be of great help.
I need to copy attachment from a Requested Item and then insert that attachment to a data source.
This has to happen for a specific Item (i.e.) (If I am requesting apple iPad catalog item and adding a attachment to it the business rule should take the attachment from only apple iPad item not from the rest and add it to a data source)
In future when I request apple iPad catalog item again with an attachment added this should replace the old attachment on the data source and add a new one. and should not insert additionally,
Thanks in advance.
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03-12-2023 08:45 PM
then delete the file just before loading/copying the file.
I have explained everything in detail in my blog.
Did you check that?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader