Business Rule to update category

[tsoct]

I have the below business rule that updates Category in the RITM based on a variable. The script below works fine when the user language is English. However, for users who have French set as lamguage, a new choice appears (in red) instead of selecting from the existing selection (in green). How can this be resolved?

(function executeRule(current, previous /*null when async*/ ) {

    var category = current.variables.category.getDisplayValue();

    if ((current.u_category == '')){
        current.u_category = category;
    }

})(current, previous);

//u_category is a string field with Choice in sys_choice

[Community Alums]

You can try to use one of the lines below. You need to get the internal value that is used in the database instead of the display value.

#1
var category = current.getValue("category")
#2
var category = current.variables.category
#3
var category = current.category

[Community Alums]

Hi @tsoct ,

current.variables.category fetches the internal value of the category variable directly, so you should update the same.

Please try the below script-

(function executeRule(current, previous /*null when async*/ ) {
    var category = current.variables.category; // Using the variable value directly

    if (category && current.u_category == '') {
        current.u_category = category; // Setting the internal value directly
    }
})(current, previous);

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

Thanks & Regards,

Sanjay Kumar

[tsoct]

Hello @Community Alums ,

Instead of category label, it return sys_id like below:

[Bhargav Padarth]

Hi @tsoct,

Consider using toSting() method which will help you get the actual value

var categoryValue = current.variables.category.toString();