Business Rules creating additional task record with no RITM attached.

[samuelbingham]

Can someone please explain why my business rules are creating another SC_task record after I post the first comment on either RITM table or SC_task table???

[Brian Lancaster]

With a before business rule you should never do an update(). You code should be as simple as 

current.comment = current.work_notes as an example for the one running on the sc_req_item table. This way you do not need glide record. Doing an update() on a before business rule can cause all other business rules for that table to fire.

[samuelbingham]

Thank you for your help!

[samuelbingham]

When I remove the gr.update(). None of the comments sync. 
Code for reference: 

(function executeRule(current, previous /*null when async*/ ) {

    var gr = new GlideRecord('sc_task');

    gr.get(current.number);

    if (current.comments.changes()) {

        gr.work_notes = current.comments;

    }

    gr.update();

})(current, previous);