Button is not visible on the custom workspace but visible on the form view

[vinuth v]

Hi All,

I am working on the custom workspace, and need one UI Action button. I created UI action button and able to see on the Form view but not showing on the workspace view.

Steps followed:

1. Created UI Action and checked "Workspace Form Button" and "Format for Configurable Workspace".

2. Created UX Actions Configuration (sys_ux_action_config) and copy this sys_id and created UI Page properties on the UX Application, added this sys_id.

3. Created the UX Form Actions Layout(sys_ux_form_action_layout) and Created New  "UX Form Actions Layout Item(sys_ux_m2m_action_layout_item).

4. Created UX Form Action(sys_ux_form_action) and Under UI Action added the UI Action which need to display.

Referred this KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1756084

Thanks in advance,

Vinuth

[Ankur Bawiskar]

@vinuth v 

please share your UI action config screenshots

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[vinuth v]

Hi @Ankur Bawiskar , Thank you

Please find the below screenshots.

UI Action:

UX Action Configuration:

Layout:

Item: 

Form Action: 

[Ankur Bawiskar]

@vinuth v 

Usually we just create normal UI action on table and checkbox for Format for Configurable Workspace as checked and the button starts showing up in workspace

But not sure since yours is a custom workspace?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏